Excelsior Hotel Gallia, A Luxury Collection Hotel, Milan

We had a fantastic stay at this hotel. The location was perfect for us as it was right beside the central train station. This made it convenient for us to travel around Italy using the trains. The hotel also offers gratis services to the city center and even the chance to ride a free Maserati car. The breakfast was amazing, especially for us as Muslim guests, as we were able to enjoy a proper breakfast with a variety of options. The staff were friendly, helpful, and well-informed, providing excellent service throughout our stay. Some of them even spoke Bahasa Malaysia, which was a pleasant surprise.

Nothing that we didn't like.

This hotel is in a great location right next to the central train station, making it very convenient for traveling outside the city. The rooms are spacious and comfortable, with a large bathroom and a beautiful view of Milan. The service provided by the staff is outstanding, with every interaction being courteous and professional. The breakfast offered is amazing, with a variety of delicious options to choose from. The hotel also has great amenities, such as a well-equipped gym and a terrace bar with delicious drinks and impeccable service.

There was a slight hiccup upon check-in regarding pre-arranged billing that took some time to resolve.

Comfortable rooms, lovely staff, great breakfast, and top-notch swimming pool. Excellent spa facilities and Maserati shuttle. Impressive architecture inside and out, with helpful staff. Everything high-class, good quality, and professional. Friendly and helpful staff, good location, clean rooms, and tasty food. Great value for money.

The location of the hotel is extremely convenient, as it is right next to the main train station. This makes it easy to travel to and from the hotel, especially for those arriving from the airport. The rooms are stylish and well-maintained, with comfortable beds and spacious bathrooms. The service provided by the staff is professional and attentive, ensuring a pleasant stay. The breakfast offers a wide variety of delicious options, and the hotel also has a pool, exercise room, and rooftop bar for guests to enjoy.

There were some issues with the air conditioning in the rooms, as mentioned in one of the reviews. The AC did not cool down the room below 24°C, which made it less relaxing for those who prefer a cooler sleeping environment.

The hotel's location was very convenient, just across the street from the train station. The building was nice inside and out, with a cozy lobby. The rooms were also nice and cozy. The staff provided excellent service, helping with dinner reservations and getting tickets for attractions. The breakfast at the hotel was the best we've ever had, and the staff were attentive and friendly.

Nothing it is perfect.

Luxurious Italian feel, welcoming staff, beautifully appointed rooms, amazing breakfast, fantastic views.

No negatives from this place.

The rooms were beautifully designed with thoughtful features like an automatic night light and bathroom lights that turn on when you get out of bed. the breakfast buffet was well stocked with made-to-order eggs and everything you could want to start your day. the location was also very convenient, being close to the central train station.

There was an issue with the drainage in our bathroom when we took a long shower. We reported it, but it would have been better if the drainage system had been fixed beforehand.

Convenient location, friendly staff, great breakfast, nice architecture, spacious rooms.

During my recent stay at Excelsior Hotel Gallia, I had a fantastic experience. The location of the hotel, right across from the train station, was incredibly convenient for exploring the city. The rooms were modern, luxurious, and provided a quiet and comfortable stay. The highlight of my stay was stumbling upon the wine cellar and receiving a personal tour from a friendly staff member. The proximity to the train station and the delightful wine cellar were definite highlights.

This hotel was a fantastic choice for our romantic escape in the heart of Italy. the staff were incredibly helpful and friendly, making us feel welcome from the moment we arrived. the location was perfect, with easy access to attractions and public transportation. We also loved the fact that the hotel offered a luxurious spa and pool, providing a great opportunity for relaxation and indulgence during our stay.

We were a bit disappointed to find that the breakfast buffet lacked a variety of options. It would have been nice to have more choices available to suit different tastes.

From the moment we arrived, we were greeted with top-notch service and exclusive amenities. the Spa & Wellness centre was exceptional, offering treatments such as full body massages and facial treatments. We loved the indoor swimming pool with a steam room and sauna. the sun terrace offered stunning views and the restaurant served special diet menus. We also had in-room breakfast and a bar/lounge area with private facilities.

The only minor issue we encountered was the lack of manicure services. this did not affect our overall stay and the hotel staff were still able to fulfill our other spa needs.

Exceptional service and attention to detail. I was impressed by the hotel's prompt response to my room service order, ensuring my satisfaction. The staff at the restaurant during breakfast were friendly and made my mornings joyful. The hotel's interior is on another level, and the complimentary transfer to Duomo in Maserati cars was a luxurious touch. one of the best hotels I've ever stayed in.

Fantastic service, beautiful rooms, upgraded accommodations, helpful staff, luxurious amenities, complimentary Maserati shuttle.

Felt warm, no complaints.

This hotel is a luxurious and exclusive venue that truly fulfilled my expectations. I enjoyed the Spa & wellness centre, the sauna, the swimming pool, and the Jacuzzi. the body scrub, full body massage, and other beauty treatments were invigorating. the rooms had exclusive amenities and advantages that made me feel pampered, and the location advantages were also superb. the in-room breakfast was delicious and the restaurant had special diet menus.

The only minor issue I experienced was with the service at the reception desk. the welcoming could have been better, with more information about the hotel's amenities and services.